CUSTOMER SERVICE REPRESENTATIVE

Accept cash items from customers for deposits.
Handle withdrawals from and deposits to savings and checking accounts.
Take loan payments.
Maintain a running account of all transactions.
Job requires extensive on-the-job training for proficiency.
Responsible for cross-selling other company products and maintaining quality relationships between OVB and the customers.
*Detail oriented *Good telephone skills *Excellent customer service skills *Ability to maintain considerable tact with difficult and/or irate customers, yet remain personable *Fast, efficient worker *Ability to work efficiently under pressure *Ability to project good judgment with moderate supervision *Basic PC skills *Ability to maintain accuracy and confidentiality *Ability to work overtime or extended hours when necessary