Patient Access Supervisor

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy.
We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.
This is why our people are the most important part of who we are.
By empowering them to challenge the status quo, we know they will be the difference The Opportunity: ***This position is an on-site role, and candidates must be able to work on-site at Adena Regional Medical Center**** We are searching for the next Patient Access Supervisor Champion.
The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective and appropriate work in a fiscally responsible manner.
Handles and solves problems related to area of assignment.
Maintains a working knowledge of functions in area of responsibility.
Works in conjunction with patient access manager to develop and coach staff, creating optimal performance.
Conducts and oversees orientation and training of all Patient Access staff.
Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service.
Assist Patient Access Manager with day-to-day operations.
Must have the ability to handle multiple requests and deliver a high level of customer service, setting the example for all patient access staff.
Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week, including holidays.
Responsibilities: •Patient Access Supervisor supports the overall operation and is responsible for all admitting functions of the hospital •The supervisor ensure compliance with corporate policies and guidelines and completes timely evaluations on their team members •This role is responsible for reporting process and overall patient and physician satisfaction •The incumbent must be able to handle stressful situations and provide decisions using sound judgment •Ensures staff receive appropriate training and is responsible for the adequate staffing of their area 24 hours a day 7 days a week, including holidays Benefits: Work-Life Flexibility •Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs •Growth – We invest in your professional development.
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement •Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Experience: 3-5 years' experience in healthcare patient access or business office required.
2-4 years of previous management or supervisory experience, preferably in a healthcare environment, required.
Excellent working knowledge of the hospital revenue cycle required.
Education: Bachelor's Degree in Finance, Business, Accounting or a Healthcare related field preferred.
High School Diploma/GED Required Join an award-winning company Three-time winner of “Best in KLAS” 2020-2022 2022 Top Workplaces Healthcare Industry Award 2022 Top Workplaces USA Award 2022 Top Workplaces Culture Excellence Awards Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive.
A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves.
We put people first, last and always.
Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development.
Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer.
It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
If you require accommodation in the application process, please contact TA@ensemblehp.
com.
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