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Dispatch/Order Taker

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Posted : Saturday, March 16, 2024 02:00 AM

OUR MISSION We are looking for a motivated professional who is wanting a rewarding career with a well-established, trusted, family-oriented company, in business for over 75 years.
Ernst Concrete offers industry leading pay and benefits and is a top leader in the industry.
You will see why Ernst Concrete is a great place to be a part of.
Apply today to begin your path to success and become part of the Green Team! Key Responsibilities (Essential Duties and Functions) Receive, record, and dispatch orders to approved customers.
Operate the Command Data System and perform direct data entry with absolute accuracy.
Verify specification compliance of all dispatched orders.
Closely monitor cycle times, weather, demand graphs, production, and delivery status, scheduled “will calls”, and related data; adjust assignments to insure production and delivery efficiency.
Clearly Communicate in a professional manner with drivers, production supervisors, and clients to maximize service, production, and delivery efficiencies.
Assist with assigning orders to plants and scheduling production to maximize delivery efficiency.
Communicate frequently throughout the business day with other plants and divisions to ensure all customer needs are met.
This may require scheduling an order with an outlying plant or division and switching orders around to best accommodate the customer.
Document all customers you were unable to service and give to the Dispatch Manager.
Complete dispatching and delivery documentation and reports.
Forward all orders and sales information as required.
Answer routine questions from customers concerning delivery, credit, invoicing, and accounts’ balances.
Other duties as may be assigned.
Regular and predictable attendance at assigned times is required.
Work Requirements Must be at least 18 years in age or older.
Must have a current and valid driver’s license.
Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
Must pass post-offer employment drug testing, medical exams, and physical agilities testing.
Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required.
Benefits: Competitive Medical, Dental, Vision, Life 401k – Dollar to Dollar Match up to 6% Profit Sharing Monthly Bonuses Casual Office Dress Paid vacations/holidays Great culture/office atmosphere Equal Opportunity/Affirmative Action Employer

• Phone : NA

• Location : Chillicothe, OH

• Post ID: 9002619586


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