Medical Receptionist (FT)

Medical Receptionist (FT) - Highland Health Providers Organization: HHP Hours: 80 hrs per pay Position Summary: Responsible for greeting patients and other customers as well as scheduling patient appointments.
As the “face of the office” this role is extremely important to provide the highest level of customer service and represent the office values and culture.
Position Accountabilities: Greets patients and other customers in a polite, prompt, helpful manner.
Provides any necessary instructions/directions.
Informs physician or office staff of patient or customer’s arrival.
Verifies and updates patient demographic information with each visit.
Collects physician office co-payments and other patient balances.
Provides patient with any necessary forms needing completion and obtains signatures as necessary.
Uses computer system to generate encounter forms needed for documenting patient visit charges.
Answers phone in a pleasant manner and deals with customers needs expeditiously.
Takes and delivers telephone messages as necessary.
Reviews patient schedule and makes daily patient appointment reminder telephone calls as necessary.
Uses computer systems to schedule patient follow-up appointments.
Schedules patient referrals to specialists for diagnostic testing or evaluation.
Uses computer systems to post patient visit charges as well as hospital visit and consult charges.
Identifies appropriate diagnostic and procedure codes and posts confirms appropriate posting to the electronic health record and practice management systems.
Records and/or routes laboratory, radiology, and other information in electronic health record.
Maintains clean orderly waiting area.
Other duties as assigned.
Requirements: High School Diploma or GED.
Minimum of 1 year of experience in a customer service setting with computer experience and office systems.
Medical Assisting Training Program or Certified Medical Assistant designation preferred.
Why join the HHP team? Highland Health Providers is a Federally Qualified Health Center which was formed in 2015.
Now serving our community with 6 locations in Hillsboro, Greenfield, Lynchburg, and Winchester, Highland Health Providers is committed to provide quality medical care to the medically underserved individuals from Highland County and surrounding areas.
Highland Health Providers provides child wellness, adult wellness, obstetrics and gynecology care.
Our Office Locations Include: Greenfield Medical Services Highland Family Healthcare Highland Family Medicine Lynchburg Medical Center Physicians for Women Rocky Fork Medical Center Mission: The mission of Highland Health Providers is to serve the community by providing exceptional, accessible, quality healthcare in an atmosphere of safety, compassion, and excellence.
At HHP we are always focused on doing what is best for those we serve and committed to providing a safe, effective, and efficient environment which promotes healing and growth.
Benefits Available: Competitive Salary Health, Dental and Vision Insurance Company Paid Life Insurance and Short-term Disability Paid Time Off and Paid Holidays 401(k) Retirement Option Professional Development Opportunities Employee Assistance Program Employee Recognition Programs