Customer Service Representative-Manufacturing

We are looking for a highly motivated, organized, self-starter to join our team.
Strong time management skills, patience and problem solving a must.
SAP experience is a plus, but we are willing to train the right candidate.
Hours are 7am to 5pm.
Monday through Thursday.
Pay will be based on experience.
*Scheduling* Review sales orders and shipping dates.
Maintain a positive working relationship with production supervisor and employees.
Act as a liaison between production associates and customers.
*Order Entry* Receive Purchase orders and process them within the computer system.
Check for accuracy in quantities and prices.
*Shipping document preparation and label making* Prepare bills of lading, packing slips, and labels for all orders being shipped.
Prepare certifications as needed and required.
*Carrier selection* Negotiate with freight carriers for the best possible pricing for freight.
*Invoicing* Retrieve paperwork from the floor for invoicing and order entry.
Prepare / submit invoices for customers once the product has been shipped.
*Customer Service* Ensure that customers’ orders have all requested information on proper paperwork.
Speak with customers regarding changes that need made to their existing orders.
Maintains reference files on all current and prospective customers.
Maintain Inventories.
Maintain Tracking Spreadsheets for Select Customers.
*Packaging* Prepare shipping labels for small packaging (i.
e.
, UPS and FED EX) Job Type: Full-time Pay: From $16.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 2 years Shift: * 10 hour shift * Day shift Work setting: * In-person * Office Work Location: In person